Our Terms, Conditions, Disclaimer and Cancellation Policy

THE IDEAL PLACE FOR SCHOOL GROUPS, CHURCHES, CONVERENCES, SOCIAL FUNCTIONS, WEDDINGS, BRAKEAWAYS, REUNIONS AND MORE

Our Terms and Conditions:
  Please note that a quote does not confirm the booking
Deposit is Payable to confirm and seucre your booking
Please note that the final number of clients must be confirmed no later than 3 days before arrival. Should a client cancel thereafter, the invoice will not be changed and the full amount of the invoice will be payable. This number should be confirmed in writing.
Please note: Number of Day Visitors needs to be communicated and confirmed as this needs to be added to Quote/Invoice
Please note: Number of Children and ages needs to be communicated and confirmed as this needs to be added to Quote/Invoice.
Kindly ensure that the Invoice is paid in full by latest 24 hours before the function or delivery date.
Please note that we do not accept cheques, unless prior arrangement is made with management.
Kindly note: that we do not have card payment facilities.
 
Our Disclaimer:
 

Please note that Hoffanhein Lodge (Pty)Ltd. is not responsible for any loss or damage of any property or goods..

 
Our Cancellation Policy
  NB: Please take note that once a booking has been made or confirmed by the client via email, Phone, WattsApp or SMS, the booking is legally binding and should the client for any reason cancel the booking, a 15% fee of the total value of the invoice for this booking is then payable and the client will then be required to pay the 15% in full. This is due to the fact that we as Hoffanhein Lodge reserve Rooms and Venues for the client that are not being made available to other clients as we work exclusively on a Booking Schedule and therefore refer business away because of the initial booking that was made by the client that booked first.  
Specializing in church groups ranging from 30 people in our smaller venues and up to 700 in our biggest